Locate
This help page is for Desktop Studio. This information is also available for CXone Studio.
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Searches a string for a character of block of text. |
Supported Script Types
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Generic |
Chat | Phone | Voicemail | Work Item | SMS | Digital |
Input Properties
These properties define data that the action uses when executing.
Property |
Description |
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String | The string you want to insert, search, or parse. This property supports variable substitution. If this value is a variable, rather than the literal string value, use curly brackets {}. |
StringtoFind | The string to look for. Use of variable substitution is common. |
Variable | The name of the variable that you want to hold the value. |
CaseSensitive | The value for this property is either true or false. True requires the StringtoFind text exactly as it is contained in String, including the same character case. |
Result Branch Conditions
Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.
Condition |
Description |
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Default |
Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined. |
OnFound |
Path taken if the String to Find is located. |
Tips & Tricks
If the string being searched for is found, the branch condition, Found, will be triggered, however, the variable will also receive a value greater than zero. This provides two possible methods for detecting the text.