View Your Authentication Pages on the Global Authentication Login Page

You can enter your company's custom domain name on the login page to see your authentication pages. The domain name that you enter must be a Fully Qualified Domain Name (FQDN). Depending on your tenantClosed High-level organizational grouping used to manage technical support, billing, and global settings for your CXone Mpower environment configuration, you can see your tenant banner, marketing area, and single sign-on (SSO) profiles.

If the Tenant ID is received in the URL used for your CXone Mpower system, the authentication page will not show the Use Company Domain button.

  1. Open the CXone Mpower global authentication login page.

  2. Instead of entering your username and password, click Use Company Domain.

  3. Enter your Fully Qualified Domain Name (FQDN) in the Company Domain field, then click NEXT.

    If you enter an invalid custom domain/hostname or any non-existing FQDN, then CXone Mpower will display an "Invalid Domain" notification. You can then enter your correct FQDN and click NEXT. A Back button will also appear to allow you to go back to the initial login page. CXone Mpower will show you your tenant banner, marketing area, and SSO profiles after you enter a valid domain name.