This help page is for Desktop Studio.This information is also available for CXone Studio.

在不再需要时停止脚本,例如在处理事件之后。它不会终止联系。联系继续保持在 Stop 操作之前所处的状态。释放 Stop 操作的唯一方法是触发事件,例如 ONSIGNAL ONSIGNAL, ONANSWER, ONHOLD, ONDATA, or ONRELEASE.

Stop 通常用作脚本停止运行逻辑时分支事件的占位符。如果需要终止脚本,请勿使用此操作。

Supported Script Types

The icon for a Generic script type - a rectangle with < and > symbols inside it.

The icon for the Email script type - a large @ symbol in a diamond.

The icon for the Chat script type - a chat bubble with an ellipsis inside (...), in a diamond shape.

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.

The icon for the Voicemail script type - a symbol that looks like a cassette tape - two circles sitting on a horizontal line.

The icon for the Work Item script type-a piece of paper with one corner folded down and a bullet list on it.

The icon for the SMS script type - a smart phone with a chat bubble coming out of it.

The icon for the Digital script type - a computer monitor with a smartphone next to it.


电子邮件 聊天 电话 语音信箱 工作项目 短信 数字

Comparison of Similar Actions


请勿使用 Stop action来终止脚本。它不会终止脚本,而会让联系人继续运行。这会对CXone服务器产生负面影响。