Exit
This help page is for Desktop Studio. This information is also available for CXone Studio.
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Ends a chat session and disconnects a chat contact. This action is similar to the |
Supported Script Types
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Chat |
Comparison of Similar Actions
The following actions have similar functions, but with some key differences:
- Discard: Terminates an email script.
- End: Terminates a phone, voicemail, SMS, or digital script. Does not terminate a digital contact, but terminates contacts in scripts with other media types.
- End a Contact: Terminates the active contact. Does not terminate the current script.
- EndText: Terminates an SMS workflow that doesn't include a Regagent action (for digital Any channel, contact, or skill associated with Digital Experience. channels only).
- EndWi: Terminates a work item with a cause code. Does not terminate the current script.
- Exit: Terminates a chat session and disconnects the chat contact.
- Hangup: Terminates a phone script.
- Return: Terminates a subscript and returns control to the originating script.
Do not use the Stop action to end a script. It does not terminate the script and leaves contacts running. This has a negative impact on the CXone servers.
Input Properties
None
Result Branch Conditions
None. This is a terminating action, so no branches are needed.