Error Messages

This help page is for Studio. This information is also available for Desktop Studio.

The following error messages occur in Studio.

Error Message

Description or Resolution

Array index out of bounds. The current array index ([index]) exceeds the maximum allowed index (63000000). The maximum size of arrays in Studio is 63 million elements. Exceeding this array size results in this error in the __err variable in a script trace. To resolve, reduce the size of the array.
Check if you have the necessary permissions This warning message appears in Studio when you have attempted to use a feature or action that you don't have permissions for. Some actions are for use only with a specific NiCE CXone feature or product. If your organization doesn't use that product, you won't be able to use the action.
Function '[name]' has not been defined This is a script validation error. It's caused by an object being declared in one script and passed into the one being validated. It can be resolved by adding a SNIPPET action to the script that declares all such objects or using an IF statement with a TEST variable to the SNIPPET that references the object.
The resource does not exist. The resource you attempted to open, such as a script, was not found.
Unable to locate the action in the script. This version does not contain that action. The name of an action was clicked in the trace output window, but the action no longer exists in the script. Click a different action in the script trace or run the trace again.