Error Messages
This help page is for Studio. This information is also available for Desktop Studio.
The following error messages occur in Studio.
|
Error Message |
Description or Resolution |
|---|---|
| Array index out of bounds. The current array index ([index]) exceeds the maximum allowed index (63000000). | The maximum size of arrays in Studio is 63 million elements. Exceeding this array size results in this error in the __err variable in a script trace. To resolve, reduce the size of the array. |
| Check if you have the necessary permissions | This warning message appears in Studio when you have attempted to use a feature or action that you don't have permissions for. Some actions are for use only with a specific NiCE CXone feature or product. If your organization doesn't use that product, you won't be able to use the action. |
| Function '[name]' has not been defined | This is a script validation error. It's caused by an object being declared in one script and passed into the one being validated. It can be resolved by adding a SNIPPET action to the script that declares all such objects or using an IF statement with a TEST variable to the SNIPPET that references the object. |
| The resource does not exist. | The resource you attempted to open, such as a script, was not found. |
| Unable to locate the action in the script. This version does not contain that action. | The name of an action was clicked in the trace output window, but the action no longer exists in the script. Click a different action in the script trace or run the trace again. |