NICE CXone complies with the following regulations to keep your data secure:

  • General Data Protection Regulation (GDPR). The GDPR is a set of regulations in the European Union (EU). The purpose of the GDPR is to give end users in the EU greater data protection and privacy.

  • HIPAA. HIPAA (Health Insurance and Portability and Accountability Act) is an act of law in the United States. The purpose of HIPAA is to protect sensitive patient health information from being disclosed.

  • Payment Card Industry (PCI). PCI is a global information security standard. The purpose of PCI is to protect end-users' credit card information.

  • FedRAMP. FedRAMP is a government-wide program in the United States. The purpose of FedRAMP is to protect federal information, specifically in cloud services.

  • Service Organization Controls 2 (SOC 2). SOC 2 is a voluntary compliance standard developed by the American Institute of CPAs (AICPA). The purpose of SOC 2 is to protect end-user data.