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This help page is for Desktop Studio. The
CXone Studio is a new product that's part of a Controlled Release (CR) program. If you're not part of the CR program but want to be, contact your CXone 客户代表.
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将自助服务虚拟坐席 代替现场人工坐席处理客户交互的软件应用程序。虚拟坐席与基于聊天的脚本类型集成。您的虚拟坐席必须支持此操作。 目前不支持在 CXone 中使用此操作。 |