Command Bar Search

The Command bar allows you to search through training data for your bot in 机器人生成器.The search works across pages, tabs, and folders, as well as in specific items such as stories, intents, or entities. Additionally, you can create intents and entities from the Command bar drop-down menu.

You can use natural language in the command bar. This means you can enter search queries in normal conversational language. For example, you can search on an intent about confusion instead of an awkward series of potential search terms, as in intent confused don't understand.

The Command bar, with a search bar at the top and options to narrow the search to dialogies, integrations, or navigation.

Use the Command Bar

  1. 在 CXone 中单击应用程序选择器 并选择机器人生成器.

  2. Click the bot you want to work with.
  3. Click the search bar at the top of any page.
  4. Enter a search term in Search or type a command. As you type, 机器人生成器 displays all items that contain the character or characters anywhere in the name or description.

  5. Click an option under the search field to narrow your search results.

    Field Details
    All Displays all matching search results.

    Dialogues

    Limits the search results to matches found in rules, stories, and fallback.
    NLU Limits the search results to matches found in entities or intents.
    Integrations Limits the search results to matches found in API or script integrations.
    Navigation Limits the search results to matches that allow you to navigate to a page or tab in 机器人生成器.
    Commands Limits the search results to available commands that match the search term.
  6. Click a search result to go to that page.

Use Commands

The commands option allows you to create intents关闭 联系人所说/输入内容背后的含义或目的；联系人想要沟通或完成的内容 and entities关闭 在位于Interaction Analytics中的您的公司配置文件中定义的关键字或短语。与实体类型相关。可包括变体。 using the Command bar.

  1. 在 CXone 中单击应用程序选择器 并选择机器人生成器.

  2. Click the bot you want to work with.
  3. Click the search bar at the top of any page.
  4. Under Commands, click Create Intent or Create Entity, then enter a name and press Enter. 机器人生成器 displays the page for the new intent or entity.

The Command bar allows you to quickly navigate to different areas of 机器人生成器. This is a fast way to jump from one page to another. It's also helpful if you know what you want to do but not where to do it. For example, if you can't remember where to enable the smart typing feature, you can type smart in the search bar, then click  Preferences > Settings > Smart Typing in the results.

  1. 在 CXone 中单击应用程序选择器 并选择机器人生成器.

  2. Click the bot you want to work with.
  3. Click the search bar at the top of any page.
  4. Enter a word or phrase that appears on a page or tab in 机器人生成器.
  5. Click the matching search result.