chat-sdk-core/com.nice.cxonechat.thread/Agent

Agent

abstract class Agent

Represents all info about an agent.

Constructors

constructor()

Properties

abstract val emailAddress: String?

The email address of the agent.

abstract val firstName: String

The first name of the agent.

val fullName: String

The full name of the agent (readonly).

abstract val id: Int

The id of the agent.

abstract val imageUrl: String

The URL for the profile photo of the agent.

abstract val inContactId: UUID?

The id of the agent in the inContact (CXone) system.

abstract val isBotUser: Boolean

Whether the agent is a bot.

abstract val isSurveyUser: Boolean

Whether the agent is for automated surveys.

abstract val isTyping: Boolean

Indicates that agent is currently typing.

abstract val lastName: String

The surname of the agent.

abstract val nickname: String?

The nickname of the agent.