Configuration

Return the list of all available customer fields.

Custom fields defined for supplying of additional information about customer, for example data supplied during a pre-chat survey.

Definition of possible custom fields which are usable/valid for all contacts with the customer.

Whether the channel supports multiple threads for the same user.

Whether OAuth authorization is enabled for the channel.

Whether the channel supports proactive chat features.

Check if a given field ID is allowed by the receiving Configuration.