Allows additions to be made to the SIP header of a call prior to a transfer or blind transfer. Use with the BLINDXFER action.

The SIPXFERPUTHD action is found in the Framework tab in Studio, not the Tools tab. The path is Framework  >  Voice  >  SIP  >  SIPXFERPUTHD.

A setting must be enabled on the SIP trunk groups within the CXone platform to allow for headers to be accepted. Contact your customer service representative to enable the setting.

Supported Script Types


Similar Actions

The Sipgetheader action and the Sipputheader action perform a similar function as SIPXFERPUTHD but are for use with the Placecall action.


Property Details

The name of the header. Must be one of the following:


Header values can be arbitrary data or script variables.


Branch Details


Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnError Path taken when the action fails to execute properly. For example, when there is an unexpected problem (for example, poor connectivity, syntax errors, and so forth). The _ERR variable (with a single underscore character) should be populated with a condensed explanation of the problem.