Audit History Report

Required permissions: Data Download On

The Audit History data download report displays a list of all of the administration changes within the specified time period. Tracked events include changes to campaigns, skills, teams, agents, and other administrative fields. The original value and new value are displayed so you can easily compare the changes.

Select Report Option

See Data Download Reports Reference for details about all options available in the Select Report Option section when you run a data download report.

Columns

Bus_No	The ID of the business unit.
Date	The date within the specified time period on which the events in the row occurred. It has a format of MM/DD/YYYY.
TableName	The area of the product that the field was changed. Examples include security profiles, agents, and teams.
ColumnName	The campaign, skill, team, agent, or other field that was changed.
ID	The agent ID for the agent who original created the field.
OldValue	The value of the field before the modification.
NewValue	The value of the field after the modification.
Mod_Agent_No	The agent ID for the agent who made the modification.
ModName	The name of the agent who made the modification.