Click the agent application you use
| CXone Mpower Agent | CXone Mpower Agent Embedded |
|---|---|
|
The Agent app in your browser or on your desktop. |
Agent inside Kustomer, Microsoft Dynamics, Oracle, Salesforce, ServiceNow, or Zendesk. |
| CXone Mpower Agent for Microsoft Teams | CXone Mpower Agent Integrated |
|
Agent inside Microsoft Teams. |
The Agent browser extension. |
