Mask Data in Message Content by Regular Expression

Hides any data within messages that matches the configured regular expression.

Create This Job

1. Click the app selector and select ACD.

2. Go to Digital > Automation Jobs.

3. Click Add.
4. Enter a Name that describes what the job does.
5. From the Action drop-down, select Mask data in message content by regular expression.
6. Enter your Regular expression. You can test the validity of your expression at https://regex101.com.
7. Enter the word or phrase to be the Replacement for each instance that matches your regular expression.
8. Click Save.

Add The Job to a Trigger

1. Go to Digital > Automation Triggers.

2. Locate the trigger you want to assign this job to and open it.

3. Click Add existing job.

4. Use the drop-down to select this job. The drop-down displays the Name you gave the job, not the Action of the job.
5. Click Add.