STOPLOG

Stops call or chat logging before a conversation has ended. It is unnecessary to use Stoplog after an action or event that terminates the contact, as terminating the contact inherently stops the call logging.

Dependencies

Use Stoplog with the LOGCALL action. If you use CXone Mpower Recording, using LogrecordingPro action instead.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item	SMS

Properties

None

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.