ONMACHINE

An event action that triggers when an outbound call placed by the automated dialer connects to an answering machine. It allows you to create a branch for actions taken when this happens. Some actions, such as Placecall, include built-in answering machine branches. This action can be used when no such built-in branch is available in the preceding action. As with Onanswer, this action is an event action that may occur in the flow of an outbound call. It is triggered when the call is answered by an answering machine or voice mail system.

Dependencies

• This action requires Personal Connection.
• For answering machine detection (AMD) to work, the ACD skill must have attempt-based AMD enabled. Specifically, the Call Progress Analysis field must be set to Classify with Answering Machine Detection.

Supported Script Types

Phone

Properties

None

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.