LOCATE

Searches a string for a character or block of text.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item	SMS	Digital

Input Properties

These properties define data that the action uses when executing.

Property	Description
Add Caption	Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon.
String	The string you want to insert, search, or parse. This property supports variable substitution. If this value is a variable, rather than the literal string value, use curly brackets ( { } ).
String To Find	The string to look for. Use of variable substitution is common.
Variable	The name of the variable that you want to hold the value.
Case Sensitive	The value for this property is either true or false. True requires the StringtoFind text exactly as it is contained in String, including the same character case.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
Found	Path taken if the String to Find is located.

Tips & Tricks

If the string being searched for is found, the branch condition, Found, will be triggered, however, the variable will also receive a value greater than zero. This provides two possible methods for detecting the text.