Delete

This help page is for CXone Studio. This information is also available for Desktop Studio.

Removes a file from your business unitClosed High-level organizational grouping used to manage technical support, billing, and global settings for your CXone environment.

Supported Script Types

A square with a line branching from it that goes to three other squares.

Generic

Email Chat Phone Voicemail Work Item SMS

Input Properties

These properties define data that the action uses when executing.

Property

Description

Add Caption

Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon.

File Name

The name of the file to be deleted.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition

Description

Default

Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.

Error

Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.