List of Teams Report

Required permissions: Data Download

The List of Teams data download report returns a list of all teams in your account and includes the team ID, team name, and the current status of the team.

Select Report Option

You need to configure a Date Range, Start/End Time, and Export Format when you run a data download report.

Columns

Team_No

The unique, system-generated ID of the team the agent belongs to.

Team_Name

The name of the team the agent belongs to.

Status

Whether the team is currently active (CURR) or inactive (DISC).