You must have appropriate permissions to see the navigation for the Roles & Permissions feature. If your organization isn't configured for NICE CXone Workforce Intelligence, you won't see these permissions.
For more information, see Roles.
General Permissions
Data Points
This permission set is for future use and has no functionality at this time.
Notification Settings
Enables users to view or edit notification settings. The view permission allows users to see and navigate to the feature page from the menu and see the contents of the page. This is a foundation permission that may be included with higher-level permissions. The edit permission allows users to edit existing entries for a feature or page.
Pending Rule Actions
Enables users to view or edit pending rule actions.
Rules
Enables users to do the following with rules:
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View: Users can see and navigate to the feature page from the menu and see the contents of the page. This is a foundation permission that may be included with higher-level permissions.
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Edit: Users can edit existing entries for a feature or page.
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Create: Users can create new entries for a feature or page.
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Deactivate: Users can deactivate entries for a feature or page when they are no longer needed. They can reactivate them again if necessary.