Sqlexec

This help page is for CXone Studio. This information is also available for Desktop Studio.

Submits a SQL (Structured Query Language) statement to a database server for the purposes of updating or inserting a record.

For more details on database servers, see the Sqlselect action.

Supported Script Types


Generic	Email	Chat	Phone	Voicemail	Work Item	SMS

These properties define data that the action uses when executing.

Property	Description
Add Caption	Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon.
SQL Statement	The SQL Statement that will be submitted to the database server. This statement should not return records.
Fetch Identity Variable	The name of a variable to receive the identity value from an insert. This property is used only when the table you are inserting contains an identity column.
Timeout Sec	The number of seconds the action waits to execute before timing out. The value must be between 0 and 60.

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnError	Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.
OnTimeout	Path taken if there is no response for the number of seconds specified.