Getpage

This help page is for Desktop Studio. This information is also available for CXone Studio.

Retrieves a complete web page and saves it in a variable.

Dependencies

  • Getpage works in conjunction with the Htmltable action, which then parses and extracts data from the variable.
  • The HTML code of the webpage is saved in the variable to the specified length in the properties.
  • Be sure to change the length to accommodate the size of the webpage.

Supported Script Types

The icon for a Generic script type - a rectangle with < and > symbols inside it.

The icon for the Email script type - a large @ symbol in a diamond.

The icon for the Chat script type - a chat bubble with an ellipsis inside (...), in a diamond shape.

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.

The icon for the Voicemail script type - a symbol that looks like a cassette tape - two circles sitting on a horizontal line.

The icon for the Work Item script type-a piece of paper with one corner folded down and a bullet list on it.

The icon for the SMS script type - a smart phone with a chat bubble coming out of it.

The icon for the Digital script type - a computer monitor with a smartphone next to it.

Generic

 Email Chat Phone Voicemail Work Item SMS Digital

Input Properties

These properties define data that the action uses when executing.

Property

Description
Caption

Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.

URL The URL of the webpage, such as: http://www.nice.com
Timeout The number of seconds the action waits to execute before timing out. The value must be between 0 and 60.
MaxLength Limits the size of the web page. You can choose from Limit4K, Limit8K, Limit16K, Limit32K.
ResultVar The name of the variable that contains the retrieved web page.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition

Description

Default

Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.

Timeout

Path taken if there is no response for the number of seconds specified.

NoData

Path taken if there are no values for the specified properties.