The starting point of a script.
- Begin must be the first action in the script.
- Every Studio script must have one Begin action. If a script has more than one Begin, the script may not work as intended.
Supported Script Types
Best practice for this action is to change the Caption to something that uniquely identifies it. IVR Press Path reports include the name and caption of this action. Descriptive, unique captions make the reports easier to read and understand. For example, you could change it to include name of the script.
This property is not used.
Click the ellipsis icon in the field and add a variable for each parameter
|Default||The path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. Begin can only have one branch and it is always Default.|
Tips & Tricks
If your script randomly starts in the middle instead of where you expect it to, check for a second Begin action that may have accidentally been added. Scripts start at last Begin action that was added.