Prebuilt business intelligence (BI) reports for Coaching enable you to review data related to Coaching. They include the Coaching Transactional report, which displays Coaching details for agents and teams.
The data for this report is refreshed every hour.
In Coaching reports, you can perform actions for BI Reports, such as exporting, grouping data, and drilling down.
Run a Coaching Report
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Click the app selector
and select Reporting. -
Go to Prebuilt Reports.
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Click Filter
, then select Coaching from the Domains drop-down. -
Select a Coaching report from the results.