Manage Branding Profiles

Create A Branding Profile

Only internal NICE users have the ability to create branding profiles. Contact your CXone Mpower Account Representative for assistance.

View Change History

The Change History tab contains a history of the item's modifications. It displays information about the creation of the item and the last modification. The table details the individual fields modified including the old value, the new value, and who made the change and when. You can use search and filter tools to limit the contents based on certain text or a specific date range.

  1. In the left navigation menu, click Partners.
  2. Click the partner for whom you want to edit a branding profile.
  3. In the upper right portion of the partner information pane, click the Action icon (indicated by three vertical dots) and then select Impersonate & Configure to open the branding profiles page for the partner.
  4. Click Change History.
  5. You can select a date range to filter the data.
  6. Click Run Report.
  7. You can enter the name of the modified field in Changed Field.
  8. Click Save.