Manage Branding Profiles

Create A Branding Profile

Only internal NICE users have the ability to create branding profiles. Contact your CXone Mpower Account Representative for assistance.

View Change History

The Change History tab contains a history of the item's modifications. It displays information about the creation of the item and the last modification. The table details the individual fields modified including the old value, the new value, and who made the change and when. You can use search and filter tools to limit the contents based on certain text or a specific date range.

1. In the left navigation menu, click Partners.
2. Click the partner for whom you want to edit a branding profile.
3. In the upper right portion of the partner information pane, click the Action icon (indicated by three vertical dots) and then select Impersonate & Configure to open the branding profiles page for the partner.
4. Click Change History.
5. You can select a date range to filter the data.
6. Click Run Report.
7. You can enter the name of the modified field in Changed Field.
   Learn more about the fields in this step

   Field	Details
   Search	Filters the table based on the text you type in the Search field.
   Start Date	The first date in the date range you want to view. The start date field is the date picker text box on the left.
   End Date	The last date in the date range you want to view. The end date field is the date picker text box on the right.
   Set	Filters the table by the selected date range. After you select a time range with the Start Date and End Date fields, the Set button filters the table to only include actions that occurred on the profile during the specified time period.
   Changed Field	The name of the field modified.
   See Details	Displays the Change Details page for the relevant record, with license-related changes categorized under various application names. Click an application's name to display the old and new values of license-related changes under that application.

8. Click Save.