The coaching widget provides a quick overview of the different states of the coaching sessions created by you or assigned to you in the Coaching application.
Coaching Status
Using this widget, you can see the number of coaching sessions assigned to you and owned by you over a selected time. You can also see the number of sessions based on their different statuses. The coaching status widget can be used by both coaches and agents.
You can select from the different coaching types.
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Coach the coach
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Group coaching
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1:1 coaching
The coaching status widget has two tabs:
Owned by me: You can see the session state for each coaching session created by you. The states can be Draft, Awaiting Acknowledgment, Completed, Overdue, Scheduled, and Assigned. Each state represents the number of coaching sessions you created and the last update in the selected range.
Assigned to me: You can see the session state for each coaching session assigned to you.
Permissions
You must have these permissions:
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Dashboard > Dashboards: View
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Dashboard > Dashboards: Edit (optional)
If you cannot access the widgets or Dashboard, check with your administrator. The administrator can find these permissions in CXone Mpower. Go to Admin > Security Settings > Roles and Permissions and select the role.
Click Open in New Page 
, to view Coaching Sessions in My Zone, where you can see additional coaching details.
Settings
Field descriptions
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Display Name: Define a name for the widget.
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Date Range: Define the date range. You can set a custom date range or choose from options, like Today, Yesterday, Last 7 days, Last 30 days, Last 90 days, and Custom range.