Integrate Your CRM with CXone Agent

When you integrate your CRM with CXone Agent, the two applications share contact and interaction data. Data from CRM records appears in CXone Agent, and data from CXone Agent appears in CRM records. You can use CXone Agent to search, retrieve, create, and edit CRM records.

CXone Agent currently supports integration with these CRMs:

Click your CRM to get started.