Routing Center Permissions

Content on this page is for a product or feature in controlled release (CR). If you are not part of the CR group and would like more information, contact your Account Representative.

You must have appropriate permissions to see the navigation for the Roles & Permissions feature. If your organization isn't configured to use the Real-Time Routing Rules application, you won't see these permissions.

The Administrator role should be assigned to you. For more information, see Roles.

Real-Time Routing Rules

Enables users to do the following regarding Real-Time Routing Rules access:

  • Manage: Users can create, edit, delete, and deactivate entries for a feature or page.

  • Config: User can only edit the guardrails for routing rules.