Automation and AI permissions control access to the Automation and AI page in CXone Mpower. This page allows you to access Agent Assist Hub, Virtual Agent Hub, Integration Hub, Transcription Hub, and Cloud TTS Hub.
Launch Automation and AI
Enables users to give users access to the Automation and AI menu in CXone Mpower. This menu must be enabled for your CXone Mpower system before the permission can be assigned to roles.