Call an URL

Executes an external URL to perform an action. For example, you can use this job to send information to a customer relationship management (CRM) software such as Salesforce to save data or update a status.

Create This Job

  1. Click the app selector icon of app selector and select ACD.

  2. Go to Digital > Automation Jobs.

  3. Click Add.
  4. Enter a Name that describes what the job does.
  5. From the Action drop-down, select Call an URL.
  6. Enter the URL you want Digital Experience to call.
  7. Select if you want SSL Verification Enabled or Disabled for the provided URL.
  8. Enter the Job Identifier for this job if you want to include information with the URL call about what job triggered the call.
  9. Use the drop-down to turn Execute asynchronously ON or OFF.
  10. Click Save.

Add The Job to a Trigger

  1. Go to Digital > Automation Triggers.

  2. Locate the trigger you want to assign this job to and open it.

  3. Click Add existing job.

  4. Use the drop-down to select this job. The drop-down displays the Name you gave the job, not the Action of the job.
  5. Click Add.