// Custom JSON Payload (check RTI API Payload)
DYNAMIC params
ASSIGN params.schemaVersion="1.0.0"
ASSIGN params.timestamp="2023-09-06T14:30:00Z"
ASSIGN params.tenantId="11e9a411-a84b-57a0-abe9-0242ac110002"
ASSIGN params.contextData.patient_id="P12345"
ASSIGN params.contextData.application_Id="789101"
 
ASSIGN params.contactNumber="{global:contactid}"
ASSIGN paramsjson="{params.asjson()}"
accessKeyId= {Add your access key}
accessKeySecret={Add your Secret Key}
AUTHBASEURL='https://cxone.niceincontact.com'
authURL="{AUTHBASEURL}/authentication/v1/token/access-key"
DYNAMIC authPayload
authPayload.accessKeyId="{global:accessKeyId}"
authPayload.accessKeySecret="{global:accessKeySecret}"
authPayloadJSON="{authPayload.asJSON()}"
authProxy=GetRESTProxy()
authProxy.ContentType="application/json"
authRes=authProxy.MakeRestRequest(authURL, authPayloadJSON, 0, "POST")
bearerToken="{authRes.access_token}"
AuthStatusCode=authProxy.StatusCode
ASSIGN Response=authProxy.StatusCode
IF AuthStatusCode = 200
{
  // Authentication Request
  requestProxy=GetRESTProxy()
  ASSIGN requestAuth="Bearer "
  requestAuth.append("{bearerToken}")
  requestProxy.AddHeader("Authorization",requestAuth)
  requestProxy.ContentType="application/json"
  customEndpointURL="https://api-na1.niceincontact.com/eai-real-time-insight/v1/interaction-context"
  customRequest=requestProxy.MakeRestRequest(customEndpointURL, paramsjson, 0, "POST")
  finalResponse=requestProxy.statusCode
  IF finalResponse= 200
  {
    ASSIGN response="Custom JSON successfully sent to endpoint."
  }
  ELSE
  {
    ASSIGN response="Failed to send custom JSON. Status code: " & {customRequest.StatusCode}
  }
}